Shipping Information

Shipping Policy

Last Updated: June 2, 2026

Thank you for shopping with Dingzze. We are committed to providing reliable and efficient delivery services for our customers.

Free Shipping

We are pleased to offer Free Standard Shipping on all eligible orders.

No minimum purchase is required unless otherwise stated on the product page.

Order Processing Time

Orders are typically processed within 1–2 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be slightly delayed.

Delivery Time

Once your order has been processed and shipped, the estimated delivery time is:

5–7 Business Days

Please note that delivery times are estimates and may vary depending on your location, carrier operations, weather conditions, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.

Customers can use the tracking information provided to monitor the status of their shipment.

Shipping Locations

We currently ship to locations within the United States unless otherwise specified on the product page.

For shipping availability outside the United States, please contact our customer support team before placing an order.

Delivery Delays

While we strive to meet all estimated delivery times, Dingzze is not responsible for delays caused by:

* Carrier service interruptions
* Severe weather conditions
* Customs clearance procedures
* Incorrect shipping information provided by the customer
* Other circumstances beyond our control

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided, please contact us immediately. We cannot guarantee changes can be made once an order has been processed or shipped.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible.

We will work with the shipping carrier to investigate the issue and assist in finding an appropriate resolution.

Contact Us

If you have any questions regarding shipping, please contact us:

Dingzze, Inc.

Email: info@dingzze.com

Phone: +1 (346) 301-4266

Warehouse Address:
2407 S Congress Ave, Suite E 125
Austin, TX 78704
United States

Support Hours:
Monday – Friday, 9:00 AM – 5:00 PM (EST)